Hi there, just to let you know that I will be away for 10 days and not sending out orders from Friday 26th July until the Monday 5th August, but look forward to doing so before then and after! Thanks, Lucy x

The way you say things can make a huge difference...

Always feel like you are telling your kids off... only to get a negative reaction from them?! Then try saying it in a different way...I think this was originally compiled for teachers... and ways for them to talk to their children in a more positive way... but you could apply to your own kids, family members and friends too! You are much more likely to get a positive response from being less negative! xx

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