Delivery & Returns
Delivery rates are calculated by weight. Tees are around £1 postage. Hoodies, joggers & sweats etc are around £3.99 and larger orders are more. International shipping is £12.
I try to send out orders as quickly as I can, and they should arrive within 3 - 5 working days. Although during busy periods there may be a longer wait of 1-3 weeks as my small business is just me! :-)
All parcels are carefully packaged and can be gift wrapped on request for a small extra charge.
I really hope that your order arrives safely, but in the event of any products being faulty or incorrect, please contact me at: email@example.com with a photograph of the problem and let me know if you would like to be refunded or sent a replacement (free or charge).
If you have changed your mind then no problem, just please return the product, unworn and in it's original packaging within 28 days. My returns address is on the bottom of the invoice that will be in your package. Or please contact me for it at at: firstname.lastname@example.org.
The cost of the return will be your responsibility. Please get proof of posting as if the parcel goes missing then you will be required to cover the costs of the product.
Please note that all jewellery can not be returned for hygiene reasons.
If you would like to make an exchange, just contact me and I can arrange this for you. You will be responsible for returning the product to me, but I will send out the exchanged product free of charge.
If you have not received the entire order as detailed in the order confirmation email sent to you when you placed it, please contact me at email@example.com.
Any questions just let me know!
Thank you, Lucy x